This award was for our custom design and delivery of a strategic leadership development programme for over 500 senior leaders in the UK's universal postal service. The executive development programme has had a huge impact upon performance of over 35%, increasing the Royal Mail Group's profits by 12%.
As a significant pillar of the UK economy, the Royal Mail Group's success in a highly competitive and disruptive market is testament to the strength of its custom executive development programme developed with Saïd Business School.
Louise Watts, Associate Director of Saïd Business School Programmes said: “Success for the programme hinged on a rich variety of learning methods and participants who were fully engaged with the learning process, and who actively built networks across the organisation to foster a collaborative culture that will continue to lead the group through its transformation”.
Jane Smith, Head of Learning for Commercial & Professional Functions, Royal Mail Group said: "The close partnership and excellent learning opportunities provided have delivered a programme of real value to Royal Mail Group, preparing our senior leaders for the challenges of leading an organisation through significant transformation and supporting our objective to be the best delivery company in the UK and across Europe. The impact on the culture and ways of working at Royal Mail Group are continuing to grow and broaden as we open the Programmes to our senior managers."
The key to this approach is a strongly evidence-based design of transformative leadership journeys. As my research in the field has shown, it is only by strengthening the links between rigorous research, programme design and proto-typing innovative methods that we can boost the transformation and business impact of such executive leadership development.